Legal

Privacy Policy

Last updated: April 2026

At Proxai, we take your privacy seriously. This policy explains how we collect, use, and protect your personal data.

Data we collect

We collect the minimum data necessary to provide our service: account information (name, email), usage data (API call metadata, not content), and technical data (IP address, browser type).

How we use your data

Your data is used exclusively to provide and improve the Proxai service: authenticating your requests, enforcing your policies, generating audit trails, and sending service communications.

Data storage

All data is stored within the European Union on encrypted infrastructure. We retain usage logs for the duration configured in your workspace settings.

Your rights (GDPR)

Under GDPR, you have the right to access, rectify, delete, and port your data. You can also object to processing and withdraw consent at any time.

  • Right to access your data
  • Right to rectification
  • Right to erasure
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

Cookies

We use only essential cookies required for authentication and session management. No tracking or advertising cookies.

Contact

For any privacy-related questions, please contact us through our contact form on the homepage.

GDPR — Data Controller

Proxai acts as data controller for account and usage data, and as data processor for content passing through the gateway on behalf of our customers. For data processing agreements (DPA), contact us through the homepage.

Privacy Policy — Proxai | Proxai